About Us

For The Ordinary customers, the sections below set out the store and its service commitments. This page applies specifically to theordinaryi.shop.

Details from The Ordinary on service commitments
Customers using theordinaryi.shop can rely on the following The Ordinary guidance about service commitments. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

The Ordinary: questions and support
This questions and support section covers orders and visits through theordinaryi.shop for The Ordinary. Questions about our store or products are welcome at Support@Theordinaryi.shop or 9723655546.

How The Ordinary handles our store
For purchases made through theordinaryi.shop, The Ordinary applies the following guidance on our store. The Ordinary operates as an independent online store offering a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryi.shop
Phone: 9723655546
Physical address: 115 Ivy St, Henderson, Nevada, 89015, United States